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Application for calculation of customs clearance and delivery of goods

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Departmental appeal of decisions, actions or without actions of customs authorities to a higher customs authority

Any person has the right to appeal against a decision, action or omission of a customs body or its official, if such a decision, in the opinion of this person, violates his rights, freedoms or legitimate interests, creates obstacles to their implementation or unlawfully imposes any duty on him.

Decisions, actions or omissions of customs officials may be appealed by the participantsForeign economic activityor interested persons in a higher customs authority and/or in court, and the application of the departmental appeal procedure is beneficial for both parties.

For participants of foreign economic activity and interested persons, departmental appeal is an opportunity to restore violated rights as soon as possible.

For the customs authority, the appeal provides an opportunity to correct their own mistakes and prevent the occurrence of a lawsuit and possible recovery of budgetary funds in connection with the judicial appeal. It is worth noting thatcustoms authoritiesthey seek to settle disputes before the court.

Federal Law on Customs Regulation No. 289-FZ of August 3, 2018, amended the procedure for appealing decisions, actions or without actions of customs authorities.

Let's consider the main current requirements when filing a complaint with the customs authority

The complaint is submitted to the higher customs authority through the customs authority whose decision, action or inaction is being complained about. The term of its consideration is determined depending on which customs authority the complaint was filed with.

The complaint must be considered by a higher customs authority within one one month from the date of its receipt by the customs body authorized to consider the complaint.

If the complaint is not filed through the customs authority whose decision, action or omission is complained about (with the exception of decisions, actions, inaction of the customs post), it will be considered by a higher customs authority within two months from the date of its receipt by the customs body authorized to consider the complaint. At the same time, the term of consideration of the complaint may be extended by one month. 

Complaints are accepted only in writing and must contain

  • the name of the customs authority whose decision to complain about;
  • name of the legal entity or surname, first name, patronymic of the applicant;
  • address (location);
  • taxpayer identification number (TIN);
  • the substance of the appeal against the decision, action or omission and the grounds on which the person filing the complaint believes that his rights have been violated.
Managers acting on behalf of organizations without a power of attorney do not need to submit constituent documents at the same time as the complaint, as well as documents confirming their official position.

The complaint filed by the representative must be accompanied by originals or certified copies of documents confirming his authority, this will most likely be a power of attorney. It should enshrine the right to appeal decisions, actions or omissions in the field of customs affairs.

The decision of the customs authority to refuse to consider the complaint prevents the re-filing of a complaint on the same subject. Exceptions are cases related to the applicant's failure to comply with the requirements for the form and content of the complaint, as well as the failure to submit documents confirming the authority of the person who filed the complaint.

The decision of the customs authority to refuse to consider the complaint, as well as the refusal to suspend the execution of the appealed decision of the customs authority can only be appealed in court, since there is no alternative option for appealing these decisions by Law No. 289-FZ.

If the complaint is withdrawn, you will not be able to re-file a complaint with the customs authority about the same subject.

After the decision on the complaint is made, a copy of the decision is sent to the applicant by registered mail within three working days after the day of the decision.

Petition for the possibility of restoring the time limit for appeal, in case of omission, it is submitted only in writing, in the form of an independent document together with the complaint, or may be contained in the text of the complaint. The application must be accompanied by documents confirming the reasons for missing the deadline for appeal.

The complaint can be submitted to the customs authority in the form of an electronic document. A complaint filed in the form of an electronic document must be signed with an enhanced unqualified electronic signature or an enhanced qualified electronic signature if the applicant is an individual, and an enhanced qualified electronic signature if the applicant is a legal entity. The documents attached to the complaint filed electronically must also be submitted to the customs authority in the form of an electronic document and certified by a legal entity or an individual, respectively, with a reinforced qualified electronic signature or an unqualified electronic signature. At the request of the applicant, the decision on the complaint filed in the form of an electronic document, the decision to refuse to consider the complaint or to refuse to suspend the execution of the appealed decision of the customs authority, the notification of the extension of the period for consideration of the complaint may be received by him in the form of an electronic document.

Terms of consideration of the complaint

  1. The complaint must be considered by a higher customs authority within one month from the date of its receipt by the customs authority authorized to consider the complaint. A complaint filed without complying with the requirements of Part 1 of Article 288 of this Federal Law must be considered by a higher customs body within two months from the date of its receipt by the customs body authorized to consider the complaint.
  2. The term of consideration of the complaint specified in part 1 of this Article may be extended by the head of this customs body or an official of the customs body authorized by him, but not for more than one month.
  3. Notification of the extension of the time limit for consideration of the complaint is sent to the applicant no later than three working days from the date of its acceptance by registered mail. Also, the said decision may be sent to the applicant in electronic form in the manner and in the cases provided for by Article 300 of this Federal Law.

Decision of the customs authority on the complaint

  1. The decision of the customs authority on the complaint must contain:
    1. name of the customs authority that reviewed the complaint;
    2. solution number;
    3. date and place of the decision;
    4. the position, surname and initials of the official of the customs body that made the decision on the complaint, the details of the document confirming his authority to consider the complaint (except for the head of the customs body);
    5. last name, first name, patronymic (if any) or the name of the person who filed the complaint;
    6. the substance of the complaint, including information about the customs authority, decision, action (inaction) which are being appealed;
    7. the actual circumstances of the adoption or commission of the appealed decisions, actions (inaction) established during the consideration of the complaint;
    8. grounds and conclusions for making a decision on the complaint;
    9. the decision taken on the complaint;
    10. information about the procedure for appealing the decision taken on the complaint.
  2. Based on the results of consideration of the complaint, the customs authority makes one of the following decisions:
    1. recognizes the appealed decision, action (inaction) of the customs authority as lawful and refuses to satisfy the complaint;
    2. recognizes the appealed decision, action (inaction) of the customs authority as unlawful in whole or in part and decides to satisfy the complaint in whole or in part.
  3. If the complaint is fully or partially satisfied, the customs authority:
    1. cancels in whole or in part the decision taken by the customs authority;
    2. cancels the decision taken by the customs authority and obliges this customs authority to take a new decision in accordance with international treaties and acts in the field of customs regulation, the legislation of the Russian Federation on customs regulation and (or) measures aimed at eliminating violations;
    3. recognizes the action (inaction) of the customs authority as unlawful and obliges to take measures aimed at eliminating the violations committed.
  4. The decision on the complaint must be signed by the official of the customs authority who made the said decision.
  5. Actions to implement the decision of the customs authority to satisfy the complaint must be performed by the customs authority, decision, action (inaction) which are recognized as illegal,no later than fifteen working days after the date of receipt of the decision on the said complaint to this body, if international treaties and acts in the field of customs regulation, the legislation of the Russian Federation on customs regulation or the specified decision do not set a different deadline for their implementation.
  6. A copy of the decision taken based on the results of the consideration of the complaint is sent to the applicant by registered mail within three working days after the date of the decision. The specified decision may be sent to the applicant in the form of an electronic document.
  7. The decision of the customs authority on the complaint may be appealed to a higher customs authority and (or) a court.
  8. The federal executive body exercising the functions of control and supervision in the field of customs affairs determines the form of a decision on a complaint against a decision, action (inaction) of a customs body.
We will help you, make a complaint, prepare the necessary documents, send them to a higher customs authority and monitor the progress of the complaint.
Complain to Customs

 

In order to start working, you need to send us all the available documents (customs decision, customs receipt, goods declaration,commercial documentsetc.), we will study all the submitted documents and answer you whether it makes sense to appeal in your case.

If the departmental complaint does not help, we are ready to start appealing the decision of the customs authorities in court, and represent your interests.

Tariff plans customs clearance in Vladivostok

Services provided

  • Search for goods and equipment in China
    Let's look and find what you need in China.
  • Checking Suppliers in China
    We will check the seller by various methods, both free and paid (departure to production)
  • Search for favorable conditions of cargo transportation
    We will choose the most affordable transportation option if you need it, or the fastest.
  • Calculation of the cost of delivery
    We will calculate all the costs associated with delivery to your warehouse, we will take into account all the nuances
  • Classification of goods in accordance withHS
    Correctly classify products by codeTNVED
  • Verification of customs risks for selected goods
    We will analyze the database of customs risks and report their significance if risks exist.
  • Analysiscustoms statistics on selected goods
    Customs statistics are the most important indicator, we will carefully review the statistics on your goods and make the correct calculation.
  • Calculation of customs payments
    We will calculate customs payments, (Fees, Duties andVAT) we will take into account Risks, customs statistics, preferences.
  • Optimized calculation of customs payments
    Let's propose an alternative calculation from a parallel universe where the encoding of goods is different.
  • Preparation of foreign economic contacts
    We know how to cook them properly, because we cook them every day, you don't need to do anything, we will do everything for you.
  • Audit of existing foreign economic contacts
    If you have a contract, we will check them and tell you what needs to be fixed.
  • Purchase and transfer of currency on favorable terms
    We will buy the currency at a favorable rate and transfer it within 1 day.
  • Purchase of goods and equipment in China
    We will pay the seller forproductand we will not make mistakes in the payment order, the money will reach you quickly and for its intended purpose.
  • Cargo delivery to Vladivostok
    We will deliver your cargo to Vladivostok by sea or any other way that you like.
  • Checking the bill of lading
    The sender is inattentive and makes mistakes in the bill of lading, which bring difficulties, We will checkbill of ladingwe'll do everything in advance.
  • Checking the invoice
    Invoicethis is an invoice, and it is important that it is correct, as customs carefully considers it.
  • Checking the packing list
    Information about the quantity and packaging of the goods, we will also check and edit it if necessary.
  • Obtaining the necessary permits
    We are not a certification body, but we know how to properly issue documents and where it is profitable to make them.
  • Submission of preliminary information (PI)
    We will send the preliminary information to the customs in full and on time and thereby avoid additional problems.Read about PI here
  • Preparation of documents for registrationDT
    We will prepare all the documents for the customs declaration correctly and without mistakes, and there are quite a lot of them.
  • Filling In the Customs Declaration
    We will fill out the customs declaration according to all the rules and will not make more than one mistake.
  • Import customs clearance
    We will correctly submit information to the customs in the form of a customs declaration on the import of goods
  • Conducting customs inspections and inspections
    You may need to conduct customs inspections and inspections, we will perform this task perfectly.
  • Quick release of the Customs Declaration
    It is not enough just to submit a declaration to customs, it needs to be released quickly to pick up the goods fromSVH
  • Cargo transportation in Russia             
    We will deliver your cargo wherever you wish at the most favorable rates or very quickly.
  • Challenging the customs decision in court (adjustment of the customs value)
    We will defend the honor of your company in court if necessary
  • Representation of interests in customs authorities, support of DT
    Let's go and talk, find out everything you need to know and bring the necessary information to the inspector
  • Consultations on foreign economic activity
    We will tell you everything we know about foreign economic activity, and if we don't know, we will find out and tell you.
  • Assistance in obtaining EDS
    We will get an EDS for you and will not take a penny for our help
  • Export customs clearance
    We will issueexport, but this is a slightly different song
  • Sale of goods under the UPD with VAT 20%
    We will sell you the goods with 20% VAT, Complete and correct paperwork.

Registration under the agency agreement

20000
20000

Registration under the commission agreement

30000
30000

Registration under the contract of sale

35000
35000